1.  What is the Maximum number of guests that the Chocolate Fountain will serve?

Answer: The Chocolate Fountain will serve an unlimited number of guests as long as additional chocolate is added. See package details above. Additional chocolate can be purchased. Of course, we will always have an adequate supply on hand if needed and you will be charged at $5.50 per pound for additional chocolate.

2.  What dipping item(s) are NOT recommended to use with the fountain?

Answer: Anything that will break apart easily or is crumbly since this tends to compromise the smooth, flowing nature of the chocolate (cakes, some cookies, etc.).

3.  I’m having a garden event. Can the chocolate fountain be used outside?

Answer: We do not recommend using the chocolate fountain outdoors. The Chocolate Fountain has a sweet, inviting aroma that all 'Heavenly' creatures are tempted to partake! In addition, the chocolate must be kept at a certain temperature, and fluctuating outdoor conditions will greatly affect the chocolate's integrity.

4.  May I rent the chocolate fountain without the operator?

Answer: No. In an effort to maintain the highest standard of quality service, the chocolate fountain is always accompanied by a Qualified Professional Operator.

5.  How long can I have the chocolate fountain at my event?

Answer: Most people are using the Chocolate Fountain during the appetizer or beginning portion of their event.  Our package includes 2.5 hours of fountain enjoyment, and this is usually plenty of time for your guests to enjoy this unique experience! Should you decide to use the Fountain for both appetizers and dessert a little later, additional time may be purchased. Additional time is charged at $25.00 per 1/2 hour after three hours. Additional travel charges may apply, depending on the location of the event.

6.  Can I use the chocolate fountain in place of the wedding cake?

Answer: Absolutely, many brides have chosen to have a chocolate fountain instead of a traditional wedding cake. They often dip a piece of cake into the fountain for the ceremony and it provides guests a much broader choice of desserts. Price comparisons have shown that the fountain is sometimes even less expensive then a traditional wedding cake. Guests have been delighted!

7.   What areas do you service?

Answer: We specialize in chocolate fountain events in Burbank, Glendale, Pasadena, Montrose, La Canada, Studio City, Toluca Lake, Sherman Oaks, North Hollywood, Universal City, Valley Village, Sunland Tujunga and South Pasadena

8.   Do you require reservations and a deposit?

Answer: A $150 Reservation Fee (for Medium Chocolate Fountain) is required to hold a date. We will provide a contract and rental agreement for you to fill out.

9.   Do I have to tip the host?

Answer:  Tips are not required, however, are customary.

10.  What if I have to cancel?

Answer:   Reservation Fees may be transferred one time to another newly scheduled date, as long as that date falls within one year of your cancellation date, and as long as notice of your cancellation occurs at least nine months prior to your scheduled event. Other funds on account will be refunded based upon the following schedule: Cancellations made 9 months prior will receive 100% refund; 6 months prior, 75% refund; 4 months prior, 50% refund; 3 months prior, 25% refund; and 2 months prior to your event NO Refunds.